The Tia Enterprise Solution can be delivered with Tia Cloud to meet the changing business and market conditions. We take ownership of the value chain around the Enterprise Solution, including infrastructure costs and risks. Predictable cost of ownership and reduced operational risks are some of the benefits, and you can rely on our experts for your software management needs. Fast scaling and increased operational efficiency are other key benefits that help you keep up with the pace of compliance and innovation.
Tia Cloud comprises a highly available platform including maintenance, upgrades and access to skilled Tia and third-party experts. The services are offered with our cloud partners, and you can scale up or down via the service level agreement to respond to periods of increased or decreased activity – or market changes.
Tia customer service handles all incidents related to customisation, configuration and data on your Tia installation. And don’t worry: we have a single-point-of-contact policy for all your inquiries.
We use a three-tier model to secure availability to the Service. The tiers are based on a virtual server environment but can be physical if required. Tia Cloud runs on three cloud data centres in different locations – and backups are kept in three separate locations. The network between your company and Tia is a secure connection from your premises to the cloud provider on a public or direct connection.
We will continuously update the infrastructure to ensure that Tia Cloud always meets security standards and provides access to the latest extensions and functionalities.
Don’t be shy. Get in touch with one of our experts at tia-support@sapiens.com if you want to know more.
GDPR
POPIA
Core Billing
Customer Self-Service
Tia Churn
Architecture
Customisation & integrations
Compliance/security
Multi-site, multi-country
The 7.10 update
