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Core Claims

Enhance your service, boost your productivity

Core Claims ensures a smooth, user-friendly digital experience for your self-service customers. At the same time, it improves efficiency for your claim handlers, allowing them to provide faster, more personal service to call-in customers. Core Claims lets you give your customers a transparent platform for dialogue and more self-service opportunities in their preferred channels. Also, your claims handlers can take advantage of guided automated processes to enhance service, prevent leakage – and boost productivity.

Core Claims gives you:

Better digital claims journey.

Because the Tia Suite’s core structure is customer-centric information-driven and built to enable “one-stop processing”, it makes claims handling fundamentally smoother and more efficient.

Lower costs and improved efficiency.

Core Claims is perfect for configuring the automation of processes to increase the profitability of your business. In the constant drive to save time and money, Core Claims helps ensure that you still meet your customers’ demands and expectations.

Excellent user experience.

The automated processes in Core Claims make for an excellent user experience for your customers. As well as boosting internal productivity, it can minimise the risk for manual errors, improve service levels, prevent leakage and reduce operational costs.

Users will like:

1. Easy configuration of the customer journey

2. Flexibility – state-of-the-art REST APIs

3. Improved customer satisfaction

Insurers will like:

1. Smoother claims handling

2. Optimised operational efficiency

3. Lower costs

All in on tech

Don’t settle for the short version. Please ask our experts at tia-support@sapiens.com, if you want in-depth information.

Think of us as an ecosystem

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Sapiens Denmark
Bredevej 2
2830 Virum
Denmark
VAT No. DK19989348

T +45 7022 7620
E tia-support@sapiens.com

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