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Digital

The Digital Suite offers a dynamic, digital engagement and enablement platform for insurers to provide a unified, omni-channel experience. Digital front ends that optimize workflow for business users while providing a smooth, seamless journey for the customer and also configurator tools that empower business users to develop new insurance products and perform other business-related configuration tasks without relying on IT.

Core

Core applications that contain and manage data, processes and analytics – based on mature Oracle technology.

Data

Data-driven solutions that support compliance, optimized processes and more informed decision-making across the business.

Eco-system integrators

These solutions extend Tia functionality and/or ensure smooth data flow between Tia and third-party services.

Sales Agent

Real-time pricing beats Excel sheet hassle

Tia Sales Agent is a smooth new way of managing traditionally time-consuming processes for any agent who sells insurance policies on behalf of a mother insurer. Using REST API’s for customer, product, claims, payment and account information, agents can enter information and get the right policy price instantly. Why not sell the right customer the right product on the spot?

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Corporate Self-Service

Bulk management the way it should be

Tia Corporate Self-Service sets new standards for efficient management of large groups of insured people or items. The solution is best described as a self-service portal that grants managers new levels of control when dealing with hundreds or thousands of users on the same policies. The gain? Fast access to master policies, increased automation and customised user interfaces.

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Batch Robot

Batch follow-up the systematic way

Batch Robot allows you to improve business operations and increase efficiency. Automatically managing batch investigations means you’re able to catch errors as they occur as well as capturing knowledge of system errors over time. You can also autocorrect known errors and apply data fixes to them. The Batch Robot integrates seamlessly into any existing Tia system.

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Test Automation

The smartest way to test in Tia

Test Automation lets you test your in-house development faster, earlier and more often. When you’re upgrading your core software, it’s essential to be able to discover any unexpected impacts on the system functionality. Now you can quickly and easily test and verify changes to code before they are released into production – and fix any bugs with minimal effort and maximum certainty.

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Core Billing

The power and efficiency of effective centralisation

Core Billing gives you the operational efficiency you need to drive down costs and improve service levels. It lets you accurately control money flows and maintain manual authorisations of larger sums. The solution delivers full control of the supporting functions within each of the departments running on Tia. It also automates all standard processes so there is much less chance of human error.

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Customer Self-Service

Meet the market’s future digital demands

Tia Customer Self-Service is a complete end-to-end framework that lets you digitally engage current and new customers – also on mobile devices. You get a full overview of end user activity, as well as an intuitive platform from which to maintain existing policies and buy new ones. The sales flow can be implemented directly in the company’s website or they can design and style their own front e ...

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GDPR

Cost-efficient and reliable GDPR compliance

GDPR provides a comprehensive solution to GDPR requirements. GDPR is pre-defined, configurable and deployed quickly according to best practice. It also ensures that data integrity in the Tia system is preserved and that the system works seamlessly after deletion of any data. Plus, the solution is future-proof as new features in Tia will include the GDPR requirements.

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POPIA

Comprehensive POPIA compliance – from the experts

POPIA ensures you’re fully compliant with the 2013 Protection of Personal Information Act. Comprehensive compliance in a pre-defined configurable solution, POPIA ensures that data integrity in the Tia system is preserved and that the system works seamlessly after data is deleted. Tia also takes responsibility for developing, implementing and customising your installation.

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Sales Product Designer

Create and distribute products in days, not months

Sales Product Designer lets your sales and marketing departments create their own targeted products in a matter of days instead of months. In addition to driving product diversification and supporting more strategic product-design thinking in the business, Sales Product Designer is a superb help in getting ahead of the competition – and staying there.

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Core Policy

Increase your service levels, lower your costs

Core Policy drives the processes and handling of policies. It manages the whole lifecycle, from issuing and adjustments right through to renewals and cancellations. A key aspect in any sales dialogue, Core Policy lets you quickly create quotes and adjust policies. This means improved efficiency and a smoother overall insurance experience for both your self-service and call-in customers.

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Core Products

Maximise efficiency, optimise product agility

Core Products lets you create and distribute any type of product. It lowers the time and cost of bringing products to market, while also helping you reduce your number of products – making your portfolio more manageable. Tia Products eliminates dependencies on IT and puts configuration at the fingertips of your insurance professionals.

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Core Claims

Enhance your service, boost your productivity

Core Claims ensures a smooth, user-friendly digital experience for your self-service customers. Your claim handlers will also be able to provide faster, more personal service to call-in customers. At the same time, they can boost productivity by taking advantage of guided automated processes to enhance service and prevent leakage.

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Tia Coinsurance

Simplify your coinsurance administration

Tia Coinsurance simplifies management of your coinsured policies. Seamlessly integrated with Tia Policy and Claims Manager, Tia Coinsurance delivers a unique overview of both premium and claim cost between coinsurers. In addition, the add-on also supports complex arrangements where acquisition costs are shared among coinsurers.

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Tia Reinsurance

A clearer, simpler reinsurance process

The use of reinsurance as a means of risk transfer is a necessary given for most P&C insurers. Tia Reinsurance lets you seamlessly manage reinsurance contracts in the same integrated system as policies and claims. You get a full overview and direct and reinsurance business within the same system. Also, your IT department has fewer interfaces/integration points to maintain.

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Tia REST API

Connect with your target via any digital channel

Tia REST API activates your digital insurance ecosystem. REST lets you create a completely unique digital landscape in a fast, cost-efficient way. Tia REST API makes it easier than ever to take advantage of CRM systems, external data providers, engagement solutions such as mobile and portals, INsurTech solutions and much more.

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Risk-Based Saving

Break the boundaries between insurance and saving

Risk-Based Saving is designed to support investment-based products. It can expand your product offerings by introducing a savings account into the Tia Suite. Risk-Based Saving can be configured to automatically trigger postings like incoming payment, life events and periodic life batch runs to a customer’s savings account. These postings can be both online or in a scheduled batch.

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Business Rules Designer

Reap the business benefits of increased automation

The Business Rules Designer is a cloud-based system that enhances your business by increasing your levels of automation and making it easier to connect systems. The Business Rules Designer reacts automatically to business events in the transactional solutions. Its extreme flexibility makes it quick and easy to change decision criteria and alter parameters.

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Customer Journey Designer

Take back control of your claims flow

The Customer Journey Designer is a native cloud solution that empowers your business by letting you design your own customer self-service claim journey. This means less time to market – and greater end user satisfaction from a speedier, more efficient claims process. It comes pre-configured with a number of 3rd party data providers and runs outside Tia Enterprise.

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Country-Specific Connectors

Connectivity support that understands your daily business

Country-Specific Connectors are local extension modules. They support connectivity to the relevant authorities, registries, financial institutions and third-party programs that you deal with in your daily operations. With our integrations, you automatically get access to country-specific functionality that adheres to the Tia Suite coding standards and is continuously updated.

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Tia Rating provided by Radar Live

Pricing tools – the best of the best in one system

Rating provided by Radar Live gives you the full advantages of both the Tia solution and the Radar Live insurance rating engine. Radar Live will allow you to benefit from the pricing agility, pricing sophistication and rapid reaction to market developments of the Willis Towers Watson pricing software suite – game changing enterprise software that revolutionises the way insurers deliver prices ...

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Business Intelligence

Win with 100% KPI-based automatically generated reports

Unless you’re knee-deep in setting up time- and budget-consuming data warehouse processes, Business Intelligence does exactly what you want a cloud-based BI solution to do. Wave bye-bye to update blues and costly maintenance. Say hello to analytics-driven decision making. Oh – almost forgot – we also guarantee 100% data traceability.

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Sapiens Intelligence

Identify new market propositions and gain crucial market intelligence

Sapiens Intelligence is an innovative business intelligence solution specifically designed for the insurance market. The solution is based on the advanced technology of SAP’s analytics platform and on insights from scores of customers in production. It empowers business users to quickly and easily draw business conclusions and insights from raw data, via self-service analytics and easy-to-use, m ...

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Sapiens Digital

Drive digital transformation and accelerate innovation

Sapiens offers a dynamic, digital engagement and enablement platform for insurers to provide a unified, omni-channel experience. The flexible, component-based platform can be leveraged together with Sapiens’ core solutions or on top of other (non-Sapiens) solutions. This single, scalable platform comes with a variety of mix-and-match, productized components and allows insurers to simply achieve ...

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