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Privacy policy

Tia Technology web page privacy policy

Thank you for using our services and web pages. Tia Technology, which is the data controller relating to the processing of your personal data, takes the protection of your personal data seriously and wishes to make you familiar with our privacy policy and the security measures we carry out to protect your personal data in relation to your use of and online behaviour on our services and web pages.

Tia Technology, comprises of Tia Technology A/S (Bredevej 2, 2830 Virum, Denmark, VAT no. DK199893489) and its subsidiary in Lithuania (referred to collectively as ”Tia Technology” or ”we” or ”our”). The Tia Technology entity responsible for the procession of your personal data thus depends on which entity you are working with. This policy applies to all such entities.

This privacy policy describes how Tia Technology processes the personal data about you as a contact person employed at a customer, vendor or cooperation partner that Tia Technology has entered into or prospectively will enter into a contract with, or as a visitor and user of our website or our business sites on social media. The privacy policy also describes your rights in relation to Tia Technology’s collection, processing and retention of your personal data.

Purpose and legal basis of the processing

Tia Technology collects personal data about you when you interact with us, for instance, by using our services, submitting an order, or via e-mail correspondence in relation to our existing contractual relationship or the establishment or termination of such. Further, Tia Technology collects personal data from you when you visit our social media and communication channels, and through cookies when you visit our website as described below.

The purpose of Tia Technology’s processing of your personal data is:

 

  • Providing our services in accordance with applicable contractual terms.
  • Developing and improving our services.
  • Managing our relationship with customers and contacts.
  • Sending newsletters for the recipients who have chosen to sign up to receive such communications.
  • Recording your registration to a Tia Technology event for administration purposes.
  • Invoicing for the services your company provides to Tia Technology or vice versa.
  • Documentation of events, correspondence, etc. in case of a specific dispute between Tia Technology and the company you are employed at.
  • Image branding of Tia Technology and marketing of our products.
  • Providing you with a better website experience and collecting information on website statistics.

 

The legal basis for the processing of your personal data is Tia Technology’s legitimate interest to i.a. improve our services, develop our business, handle customer enquiries, ensure proper functioning of events, maintain and improve the customer relationship, and ensure performance of our contractual obligations with the company you are employed at, cf. article 6 (1) (f) of the General Data Protection Regulation (GDPR). Tia Technology only processes ordinary personal data (not sensitive personal data) about you. In some cases, we also have a legitimate interest in sharing information about employees with customers and suppliers in connection with usual reporting to our parent company Sapiens International Corporation. Furthermore, certain processing is necessary in order to comply with a legal obligation, namely retaining bookkeeping material pursuant to i.a. applicable bookkeeping rules, cf. Article 6 (1) (c) of the GDPR.

Personal data being processed

  • Contact details such as name, address, e-mail and telephone number.
  • User information, such as IP number, browser information, information about the device you are using, and also information on how to interact with our services, such as the features you use.
  • Other information we receive from you through your contact with us.

Events

When signing up to events hosted or managed by Tia Technology, you are asked to register your email address, phone number, postal address, first and last names, position and place of work.

The personal data collected as part of the registration for events will only be accessed on a need to know basis by those individuals within Tia Technology that are responsible for arranging the events and will be treated as confidential. The data will only be used for the purpose that the user signed up for and you can opt out of at any time by contacting marketing@tiatechnology.com and your information will be deleted accordingly.

Recipients of your personal data

Tia Technology does not disclose your personal data to any third-parties. Tia Technology has, however, engaged certain data processors that process personal data on behalf of us. We have entered into data processing agreements with these data processors and they are not allowed to process personal data provided by Tia Technology for their own purposes.

Tia Technology may use third party services for the provision of services for event you are attending to, and your registered contact details may be shared with such external parties for the purpose of providing the service required. Any such third parties will act solely on Tia Technology’s behalf and must not use the data for their own purposes.

By using Tia Technology’s business sites on social media, you disclose personal data related to your online behaviour and preferences to both Tia Technology and the providers of the social media in question. In some cases, Tia Technology and the social media are joint controllers in relation to the processing of your personal data. Accordingly, we recommend you read the privacy policy of the particular social media as well to obtain information on the processing of your personal data. Facebook’s policy is available here.

Transfer of your personal data to third countries outside of the EU/EEA

In certain situations, your personal data may be transferred to a country outside of the EU/EEA. Tia Technology ensures that such transfer(s) will be carried out in accordance with the applicable data protection legislation. Such transfer may only take place if we ensure an adequate level of data protection by ensuring that the recipient enters the EU Commission’s standard contractual clauses with Tia Technology.

The transfer of personal data to our parent company, Sapiens International Corporation, in Israel is based on the EU Commission’s decision to consider Israel as a secure third country.

Protection of your personal data

Your personal data are stored in a controlled environment and our security measures are continuously monitored to protect your personal data with the greatest care. Once we have received your personal data, we will use strict security features to prevent unauthorised access.

Retention of your personal data

Tia Technology will only store your personal data as long as necessary to fulfil the purpose for the processing of your data.

Tia Technology will further store your personal data about you as a contact person of our customer, vendors, etc. until termination of the contractual relationship between Tia Technology and the company that you are employed at, as long as we communicate, or until a legal claim can no longer be established. If there is an actual or potential legal dispute with the company you are employed at, your personal data will be retained as long as necessary for these purposes. Hereafter, such personal data will be deleted.

Tia Technology will store your personal data that is necessary for bookkeeping purposes, such as invoices for five years from the year to which the accounting material relates in accordance with the special rules on mandatory retention of bookkeeping material in the Danish Bookkeeping Act. If the personal data is included in accounting material which is subject to other (foreign) legislation, the personal data will be processed as long as required under the said legislation.

Your rights as the data subject

Tia Technology seeks to keep your personal data accurate, complete, and up to date. You have the right to at any time request to see/obtain the personal data we process about you. You also have the right to rectification, right to erasure (right to be forgotten), right to restriction of our processing, right to data portability and right to object to our processing of your personal information, especially when your personal data is processed for direct marketing purposes. You also have the right to not be subject to a decision based solely on automated processing, including profiling.

You also have the right to lodge a complaint towards the local data protection agencies:

Denmark
The Danish Data Protection Agency (Datatilsynet)
Borgergade 28, 5
1300, København K
Telephone number: +45 33 19 32 00
Email address: dt@datatilsynet.dk
Website: www.datatilsynet.dk

Lithuania
The Lithuanian Data Protection Agency (Valstybinė duomenų apsaugos inspekcija)
L.Sapiegos g. 17,
10312 Vilnius
Telephone number: +370 5 271 28 04
Email address: ada@ada.lt
Website: www.vdai.lrv.lt

If you wish to exercise your rights, please contact us by using the contact information below.

Cookies

Our web pages use cookies. Cookies are so-called text files sent from a web server and stored in your computer.

When you visit our website for the first time, you will be asked to accept the use of cookies. We encourage you to accept the cookies our website uses, because it will help us improve your visit and others’. If you decline the use of cookies, there may be a variety of functionalities on the website which you cannot utilise.

Please note that using the website without your explicit consent or refusal of cookies is regarded as an acceptance of the use of cookies, unless your browser preferences are set otherwise.

The information collected through cookies does not contain personal data that can be directly attributed to you; however, such information can be used to determine visitors’ patterns regarding the use of our web pages and is regarded to be personally identifiable data.

We also use so-called third-party cookies from other companies for statistical purposes. In these cookies, for example, IP addresses, device information, browser information and similar information are saved.

You can prevent cookies from installing yourself by changing the settings in your browser. Note, however, that you may be prevented from using features on the site fully if you change such settings. You can also choose to delete any cookie files that have been placed with you at any time.

Cookies delete themselves after a certain period of time (which can vary) but are automatically updated when you visit the website again. On our website some cookies are stored for just the time you are on the website while some are stored for 2 years from registration depending on the type of cookie.

Changes to this policy

To continually keep this policy up to date, Tia Technology reserves the right to update, modify, change, and alter its privacy policy which is binding on all users of this website and will be posted here. If the changes are significant we may also notify you by other means, such as posting a notice on this website or sending an e-mail.

Contact information regarding your personal data

For questions about Tia Technology’s processing of your personal data, if you want to exercise any of your rights, or if your want to unsubscribe our newsletter, please contact us at marketing@tiatechnology.com.

Head office

Sapiens Denmark
Bredevej 2
2830 Virum
Denmark
VAT No. DK19989348

T +45 7022 7620
E tia-support@sapiens.com

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