Insurers need new technology to sharpen their competitive edge, but many companies are – naturally – quite nervous about modernising their core system applications. Soooo many things can go wrong, and whenever an implementation fails, everybody knows who’s to blame. So: what makes the difference between a good implementation and a bad one? In this guide, we’ve captured the essence of how to succeed. 10 steps. Take one at a time and be well on your way to navigating the implementation maze.
How can we succeed at both continuous and transformative innovation in the insurance industry? Without wasting resources or burning everybody out? That's the question we’re trying to answer in this vision study, which we've teamed up with the Copenhagen Institute for Future Studies to do. Get our analyses of both megatrends and insurance trends, and learn to pinpoint ways you can innovate your daily operations while still nurturing your competitiveness. Join us on our journey of discovery.
The future of the insurance industry will be dominated by those who master the art of the ecosystem. But how do you actually create and maintain a digital ecosystem that serves your customers and strengthens your competitive edge? Get inspiration in Product Management Director Anders Skovlykke Knudsen’s six-minute read. It delivers hard facts from Tia and Pierre Audoin Consultants’ survey of European insurers’ future perspectives. Not surprisingly, customer data – and how to mine, maintain and leverage it – plays a key role.
In an innovate-or-die market environment, some of the most successful insurers are expediting product testing to get targeted products to consumers faster. In this eight-minute read, Tia’s Chief Innovation Officer, Thomas Illum, aims to inspire insurers to take the first step towards a more agile future without the hassle of old, rigid legacy systems. Hint: success is very much a question of going from a zero-mistake to a “let’s-just-build-it-and-see-how-customers-will-respond” culture. Just do it.
Get Product Management Director Anders Skovlykke Knudsen’s hands-on advice on how to start the journey towards being a more agile insurer. You won’t get a definitive how-to guide, but this 12-minute read reveals many inspiring takes on how to get the ball rolling. Cutting to the chase: to establish a competitive position, avoid falling behind new entrants into the market and seize opportunities presented by the digital transformation - insurers need to orchestrate or join ecosystems.
Corporate insurers are increasingly collaborating with startups to deliver innovative solutions to address changing market demands. But what’s the recipe for a successful collaboration? And: what do insurers need from their core technology and platform to ensure an efficient ride? Get InsurTech expert Sabine VanderLinden’s and Tia innovation aficionado Niels Trzecieski’s point of view in this short interview that will tell you all you need to know about one of the most hyped innovation cultures.
Insurers all over the world are working to create a digital claim journey that makes life easier for their customers – at a time when they really need to stand out from the crowd. Unfortunately, they often face organisational roadblocks that make it difficult to build digital solutions that earn the customer’s trust and address real-world emotional and practical needs. “6 ways to create an excellent digital claim experience” illustrates a best-practice approach to building a successful digital claim journey.
Gartner defines a digital ecosystem as “an interdependent group of actors (enterprises, people, things) sharing standardized digital platforms to achieve a mutually beneficial purpose.” Digital ecosystems enable you to interact with customers, partners, adjacent industries, and even your competition – and they are becoming an increasingly important part of the insurance industry. But why and how should insurers be preparing themselves for the rise of ecosystems? And which role(s) will allow them to create the most value?
Today, everybody is talking about AI, especially as tech giants like Apple, Google, Alibaba and Microsoft have all bet big on the future of AI. But why is AI so important? What potential does it hold for the insurance industry? And what do insurers need in order to pursue a successful AI strategy?
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