In the age of digital transformation, customer behaviour changes more rapidly than ever. New technologies and business models constantly disrupt the market. To keep pace, insurers need agile systems built to capitalise on new opportunities. But even the best system requires a grand implementation to meet short- and long-term business demands. Tia Services is with you all the way: from developing your business case, solution implementation and application maintenance through to upgrades, improvements and additions. We even assist in your entire Tia installation with our Tia-as-a-Service offering. Tia Services has more than 20 years of hands-on insurance industry and Tia solution experience. Together with our partners, we make sure that your Tia solution meets the challenges of the day, supports your business efficiently and enables you to take full advantage of new opportunities.
In cases where Tia is not priming implementation projects, we deliver our proactive Quality Assurance services. QA starts long before review of end products and continues throughout the life cycle of your Tia solution. We make sure your solution runs at maximum efficiency and that you stay on the upgrade path. That way you’re ready to take full advantage of future versions of the Tia solutions. Our experts proactively check that the design and implementation meet and exceed your business requirements. They ensure that the new solution takes full advantage of Tia's architecture, core functionality and digital front-end solutions. We recommend that the proactive QA process is initiated early during implementation, that it’s done in close collaboration with you and your chosen implementation partner and that it continues through regular health checks as part of application improvement and upgrade projects.
Tia Services ensures successful Tia implementation delivery by leveraging our proven Tia Implementation Methodology (TIM), unparalleled expertise and close collaboration with Tia R&D.
Our TIM approach is business value-driven and collaborative. By carefully combining agile scrum-based build phases with waterfall analysis and test, our approach accommodates complex implementations and a continuous learning process over the project lifetime, while still providing a high degree of predictability. Our “close to core” design philosophy ensures future upgradability and a low TCO. A high degree of insurer participation ensures partnership and alignment throughout the implementation project and beyond.
Contact our SVP of Tia Services, Anders Rosenbeck, asr@tiatechnology.com, to find out more.
With Tia’s upgrade services, you can stay ahead of the curve. Keeping your Tia solution up to date will allow you to reap the full benefits of the newest functionality, integration options and digital solutions. We ensure a smooth and low-risk upgrade to the newest version of the Tia Solution through an efficient upgrade process in three meticulously planned steps: in the Business Value Discovery step, we identify the business drivers and quantify the benefits of the upgrade. During the Pre-Upgrade Analysis step, we determine upgrade scope, timelines and quantify the cost. When executing the Upgrade Project step, we leverage our industrialised upgrade approach and unparalleled Tia experience to deliver a quality Tia upgrade on time and within agreed cost and scope.
The Tia Academy offers customers and partners certified training and tailored programmes that cover all business and technical aspects of the Tia Solution. From basic configuration principles to highly advanced enhancement options, we’ve got it all. Our business training courses are for Tia users, managers, business analysts, systems analysts and developers. If you’re one of those, you’ll be introduced to the ease and efficiency of the Tia Solution and given an understanding of how to optimally use Tia core functionality.
Our Technical training courses build a solid understanding of Tia’s development standards and provide developers, technical analysts and system administrators with hands-on advice for setup, configuration, customisation and enhancement of the Tia Solution. This is a great chance to add your own logic and functionality to ensure that your solution performs at full capacity.
Your benefits? As a customer, you get a thorough introduction to the principles behind the Tia Solution to ensure that you maximise potential. If you’re a partner, your direct access to skilled experts will boost your service capabilities. Either way, you’ll gain new insights into how to optimise Tia’s core functionality.
Partner Programme Manager Camilla Hallstrøm at +45 25277455 or cha@tiatechnology.com has all the in-depth information you need.
The Tia Enterprise Solution can be delivered as-a-Service to meet the changing business and market conditions. Instant operational efficiency lives in the cloud.
Get a thorough introduction to the principles behind the Tia Solution and maximise the potential for your Tia business.
