As your business teams work to implement more automated processes, they may be hindered by the need for developers to create the optimal rules-based workflows, especially as those development teams are currently split across multiple remote working locations. Your teams may also find it difficult to ask for the right changes as not everybody understands how rules work and how they impact upon a business. And sometimes, as with the current situation, workflows just need to be adjusted quickly to respond to events. Can your team do that?

Empower your business teams with the Tia Business Rules Designer. Part of the Tia Designers range, it is a comprehensive cloud solution that empowers business users to get a firm grasp of the rules structure and create and modify workflows without the help of developers.

In our previous two blog posts, we explored how with the Tia Sales Product Designer  you can quickly bring new products to market and how the Tia Claims Journey Designer could improve your online customer service. Now we focus on the final Tia Designer – The Tia Business Rules Designer. As with all the designers, it is developed to empower your teams to be able to serve customers more efficiently and react quickly to changes in the market, which is important at any time, but even more so under these challenging global circumstances.

The Tia Business Rules Designer is an easy and intuitive tool for business users which can create automated workflows for all areas of a business. It enables short time to market, with a pre-configured set of business events, variables and outcomes and a clear methodology for how rules are triggered and executed. A two-person review workflow and rule simulation to test a rule’s impact before launch ensures brand protection and an enhancement of customer interactions.

With Tia Business Rules Designer, you get:

• Automated workflows at your fingertips
  Rules-based automated workflows make it possible for a percentage of your claims to be completed with no manual help of a claim handler, helping your business reach new levels of process efficiency.
• Alignment with Tia Enterprise
  Tia Business Rules Designer is designed for integration with Tia Enterprise. It automatically reacts to business events in Tia Enterprise and ensures alignment with all your customer data.
• Get new workflows to market fast
  Rules are defined by different business events and a set of pre-configured variables and outcomes. They can be versioned and updated directly by the business user. This gets the workflows to market fast.
• Enhance your customer data
  Tia Business Rules Designer lets you derive useful insights that can improve your workflow and your claims process. For example, you can see how many times a rule has been triggered, how many times it gets executed and which claims are impacted by a rule.
• Improve administration
  Users can define their own groups of business events, map variables to relevant business events, and map the outcome to relevant business events. This improves claim administration and accelerates the overall claim process.

For more information or to discuss this solution, please get in touch with your Tia representative.