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Regent in South Africa selects TIA Technology to facilitate growth
Virum, Denmark – TIA Technology to enable one of South Africa’s leading insurers to streamline and grow
Regent will use the TIA Solution to meet its strategic vision of being a quicker, more efficient and more agile player in the market.
Vision needs the right platform
Although already a major player in the region, Regent is eager to grow and increase market share in the Southern African markets it serves, as well as grow beyond those markets. To do this efficiently, the company needs to replace manual processes and inefficient systems with a platform that enables it to deliver superior customers service. In order for Regent to deliver even more competitive protection offerings to their customers, growth must be achieved without adding additional costs, making it necessary to invest in improved technological support of the business.
"To turn our strategic vision into reality, we need the right foundation to build upon. The TIA Solution will allow us to expand our customer base efficiently and grow profitably."
To ensure a flexible, future-proof solution, Regent has chosen to implement TIA’s integrated policy and claims solutions. With the most recent version of TIA, the company will benefit from the most advanced functionality and usability allowing it to attract more customers without increasing costs.
“To turn our strategic vision into reality, we need the right foundation to build upon. The TIA Solution will allow us to expand our customer base efficiently and grow profitably,” says Mari Janzen, COO of Regent.
Efficiency built on customer-centricity
By choosing the TIA Solution, Regent has acquired a catalyst that makes realizing their vision of being quicker, more efficient and more agile a reality. Regent will increase automation; reducing duplicated workflows, manual processes and time to market without increasing costs. At the same time, the company is also looking to create market differentiation through service excellence; with strong focus on reducing customer churn as well as attracting new customers.
Regent chose the end-to-end TIA Solution because it is proven insurance software with a swift implementation cycle that provides fast time to value. Furthermore, the TIA Solution is a proven platform in South Africa and is built with a focus on customers and based on best practices for core insurance processes, making the solution both modern and robust.
“The TIA Solution will be an integral part of our technology landscape. We have high expectations to the amount of automization and efficiency that TIA can deliver to our business,” says Heydon Hall, CIO of Regent.
The Regent Group is part of the Imperial family. Imperial is a diversified multinational mobility group with activities that include motor vehicle sales and related operations across all modes of transport for people and freight, both locally and abroad. As part of this diversified group, the Regent culture is based on entrepreneurship, innovation and an adherence to industry-specific best practices that characterize the way Imperial does business. An exceptional range of short-term insurance and life assurance products are available under the Regent brand offering. Regent has operations in South Africa, Botswana and Lesotho.
About TIA Technology
TIA Technology offers the industry's most flexible and comprehensive integrated suite of core insurance applications for property/casualty and composite insurers. A proven solution with more than 60 customers and 100.000 daily users in 40 countries, TIA helps insurers across the globe to get closer to customers through operational excellence, superior sales and service and exceptional product leadership.