Hollard chooses TIA Technology to consolidate its systems in South Africa

Virum, Denmark – TIA Technology to enable Hollard in South Africa to streamline and grow

Hollard will use the TIA Solution to become a more agile insurer and respond more quickly and efficiently to increasing customer expectations.

Empowering insurance digitally

“Today’s insurers need to stop thinking like insurers and start thinking more like technology companies.”
Willem Smith, Managing Director, Personal Lines at Hollard Insurance.

Leveraging technological advancements is crucial for insurers who want to increase their agility and their ability to meet customers’ ever increasing expectations. Hollard will be able to do just that using the TIA Solution, the market leading and proven core solution for the South African insurance industry. 

Jakob Schou Meding, CEO of TIA Technology: “TIA is delighted to move forward with empowering Hollard respond rapidly to their customers’ and business needs. Our software will deliver a streamlined, modern and flexible core system platform that will ensure Hollard’s position as a top digitalized insurer.” 

Focus on critical capabilities

Hollard being able to make products and services available to customers through its partners is the cornerstone of their go-to-market strategy. As such, the complexity of the current multi-platform solution inhibits Hollard’s ability to react to the changing needs of customers and partners. However, by consolidating all lines of business on the TIA Solution, Hollard can focus its attention on developing the partner-based approach to insurance selling as well as looking into alternative, emerging distribution channels such as mobile and internet-based direct selling. 

Experience and trust are crucial

Replacing insurance systems is complex, and not a decision companies take lightly, which is why strong relationships and successful referral clients are crucial. Fortunately, the TIA brand has been strong in the region for many years and is still growing rapidly.

“Nothing is without risk,” adds Willem Smith. “But I have great experience with TIA. I know the people and I know the system – its advantages and its challenges. I have always found a solution to any challenges I have faced with TIA.”

Hollard is the sixth South Africa-based insurance company to incorporate the TIA Solution into their business.

Future-proof platform

TIA’s comprehensive policy solution – and our proven expertise as an insurance solution provider in South Africa – is a perfect fit for Hollard.

“The TIA Solution holds the capabilities that Hollard is looking for to streamline our business today and the potential to help us move beyond our competitors in the near future,” says Willem Smith.

Hollard is putting its trust in TIA Technology and a local implementation partner, 2Cana, which has local insurance industry knowledge and experience implementing the TIA Solution.

About Hollard Insurance Ltd.

As South Africa’s largest privately owned insurance group, Hollard Insurance incorporates the companies Hollard Insurance and Hollard Life Assurance. Established in 1980, the Hollard Group provides short-term and life insurance as well as investment products to a diverse customer base including individual consumers, commercial entities, and corporate clients.

Headquartered in Johannesburg, the group embraces 6 million policy holders in 10 countries on 4 continents. Hollard employs over 3,000 people and is South Africa’s largest privately-owned insurance group with turnover exceeding R15 billion.

About TIA Technology

TIA Technology offers the industry's most flexible and comprehensive integrated suite of core insurance applications for property/casualty and composite insurers. A proven solution with more than 60 customers and 100.000 daily users in 40 countries, TIA helps insurers across the globe to get closer to customers through operational excellence, superior sales and service and exceptional product leadership.

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