Give your claims handling a super boost

TIA Solution Overview-ClaimsTIA Claims empowers a smooth, user-friendly digital experience for your self-service customers, while improving efficiency for claims handlers so they can provide faster, more personal service to call-in customers.

Empower a smooth experience for self-service customers

TIA's REST API enables your digital FNOL process and status updates for your customers. This allows you to create a smooth digital claims journey with high-quality data and full transparency.

Improve operational efficiency

TIA Claims delivers an excellent user experience for claims handlers, boosting their productivity, minimizing the risk for manual errors, improving service levels, preventing leakage and reducing operational costs.

  • Access to master customer data
  • 360° overview of tasks and claims
  • One-click overview for fast examination of claim status
  • Fast and easy data collection for creating quick claims
  • Automated business processes (straight-through processing)
  • Fraud detection framework
  • Catastrophe management
  • Configurable reporting capabilities
  • Supplier performance monitoring

Key features

• Claims handlers' home page
• Claims timeline
• One-click access
• Guided payment flow
• One-page FNOL with Google map integration
• Rules and workflows
• Handler guidance & dynamic alerts
• Script center

• Assigning & estimating
• Risk Assessment & fraud management
• Catastrophe management
• Adjusting
• Reserving & paying
• Supplier management
• Closure
• Reports

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